Water Damage? Every Hour Counts. We Answer 24/7.
Standing water is doing damage right now, and within 24-48 hours of water exposure, mold can begin growing. Shiny Rhino crews are on call 24 hours a day, 7 days a week, 365 days a year, and typically arrive within a few hours of your call. We extract the water with truck-mounted equipment, dry the structure with industrial dehumidifiers and air movers, and restore the affected areas. And we work directly with most major insurance companies, so the paperwork does not land on you alone.
Water Emergency?
24/7/365 · Crews typically arrive within a few hours
Booking online saves 10% automatically.
Prefer to talk? Call (855) 507-8955
Do This, Not That
DO
Stop the source if you safely can: shut off the water main or the fixture valve.
Move valuables, electronics, and small furniture out of the water.
Lift curtains and furniture skirts away from wet floors.
Photograph the damage before anything is moved. Your insurance claim will thank you.
DO NOT
Use electrical appliances or outlets in wet areas. If water is near the panel, leave the power to the professionals.
Pick up water with a household vacuum; it is an electrocution and equipment hazard.
Wait to see if it dries on its own. Within 24-48 hours, mold can begin growing in wet materials.
Water Damage Has a Clock on It
In the first hours, water spreads and soaks deeper into flooring, drywall, and padding. Within the first day or two, mold can begin growing in materials that stay wet.
That is the entire logic of this service
Extract fast, then dry the structure thoroughly, so mold never gets its growing conditions. It is also why we answer the phone at 3 a.m.
On call 24 hours a day, 7 days a week, 365 days a year.
Extraction, Drying, Restoration
Water Extraction
Truck-mounted extraction equipment removes standing water quickly, from carpets, flooring, and affected rooms.
Structural Drying
Industrial-grade dehumidifiers and air movers dry the structure thoroughly, including the moisture you cannot see.
Cleaning & Restoration
We clean, sanitize, and restore affected areas to pre-damage condition.
Trained Crews
Our technicians are trained and certified by our master technician in water damage restoration, moisture science, and drying principles.
We Speak Insurance, So You Do Not Have To
A flooded kitchen is stressful enough without the claims process. We work directly with most major insurance companies and provide detailed documentation of the damage and the restoration process.
How to protect your claim
Photograph everything before cleanup starts, and save damaged items until the adjuster has seen the documentation. We handle the rest of the paper trail and help streamline your claim to reduce your stress.
Detailed documentation, from first assessment to final restoration.
From Your Call to Pre-Damage Condition
Emergency Response
Call any time, day or night. A crew assesses the damage and begins water extraction immediately.
Extraction & Structural Drying
Standing water is extracted and the structure is dried with industrial dehumidifiers and air movers until the moisture is gone, not just the puddles.
Restoration
We clean, sanitize, and restore the affected areas to pre-damage condition, with documentation for your insurance claim throughout.
Where the Water Usually Comes From
Plumbing Failures
Burst or leaking supply pipes, frozen pipes that split in winter, and water heaters that fail after years of silent corrosion.
Appliances & Fixtures
Washing machine and dishwasher hose leaks, and overflowing tubs, sinks, and toilets.
Weather & Sewage
Roof leaks, storm intrusion, and sewage backups. Tell us about sewage on the phone; contaminated water changes the safety picture.
The Cheapest Water Damage Is the One That Never Happens
Check the Hoses
Inspect washing machine and dishwasher hoses yearly; braided steel hoses outlast rubber ones by years. Watch the water heater after year 8-10; most failures come with warning drips first.
Know Your Shut-Off
Know where the main water valve is, and make sure everyone in the house can find and turn it. Ninety seconds of knowledge against thousands in damage.
Winter & Vacations
In freezing weather, let vulnerable taps drip and open cabinet doors under sinks on exterior walls. Leaving for vacation? Shut off the main valve before you go.
Frequently Asked Questions About Water Damage Restoration
Straight answers, the same ones the crew will give you on site.
How fast can you get here?+
We are on call 24/7/365, and crews typically arrive within a few hours of your call. Call (855) 507-8955 and we dispatch day or night.
What should I do before the crew arrives?+
If you safely can, turn off the water source. Move valuables out of the wet area, avoid electrical appliances and outlets near water, do not use a household vacuum on water, and photograph the damage for your insurance claim.
Do you work with my insurance company?+
We work directly with most major insurance companies, provide detailed documentation of the damage and restoration process, and help streamline your claim.
Why can I not just let it dry on its own?+
Because mold can begin growing within 24-48 hours of water exposure, and water keeps soaking deeper into flooring and walls while you wait. Fast extraction and thorough structural drying remove the conditions mold needs.
What equipment do you use?+
Truck-mounted extraction equipment removes standing water quickly, then industrial-grade dehumidifiers and air movers dry the structure thoroughly.
Can you save my carpet and flooring?+
It depends on how much water, what kind, and how long materials stayed wet. The crew assesses on site and tells you honestly what can be dried and restored and what needs replacement, with documentation either way.
Who does the work?+
Technicians trained and certified by our master technician in water damage restoration, moisture science, and drying principles, background-checked like every Shiny Rhino crew.
How much does water damage restoration cost?+
Every job is different, and much of the cost conversation runs through your insurance claim. The crew documents the damage, explains the scope, and works with your insurer. Call (855) 507-8955 to get a crew dispatched or an assessment scheduled.
How do I find my nearest Shiny Rhino?+
Call (855) 507-8955 any time, or enter your ZIP code to check coverage in your area.
Water Damage Restoration Near You
Emergency crews serve homes and businesses in cities across the country. Find your local team:
View All LocationsThe Water Is Not Waiting. Neither Do We.
24/7/365 response, crews typically on site within hours, insurance documentation handled. Call now and stop the clock.